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Cancellations: Orders can be cancelled only if you contact us before the order ships AND we receive the request to do so. After orders ship, they can not be cancelled.

Returns: Returns are for defect only. Contact us to receive your return authorization. Returns can not be accepted without an RMA number.

Refunds: NO refund will be made until we receive the merchandise as a return. Items that are found to be not defective, will not have the shipping costs refunded, as those fees are used by the shipper service.

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